Why is this forum used for the technical support instead of emails?

Please use the forum messages (public or private) for the support.
This forum support has the following advantages over emails:

  • Rich formatting (markdown, BBCodes, html, inserting images in a right place, a program code’s syntax highlighting, external links expanding, and so on).
  • A possibility to share the knowledge with others, to refer to a solution in future, to find a solution through the search engines.
  • A possibility to split, merge, rename, correct the questions and answers.
  • A possibility to subscribe to an other’s question and to be notified about the answers.
  • A possibility to improve an answer in future by others.