Why is this forum used for the technical support instead of emails?

mage2.pro

(Lin) #1

Dear dmitry_yuk
Do you have email?
Can i get support by email?


(Dmitry Fedyuk) #3

Please use the forum messages (public or private) for the support.
This forum support has the following advantages over emails:

  • Rich formatting (markdown, BBCodes, html, inserting images in a right place, a program code’s syntax highlighting, external links expanding, and so on).
  • A possibility to share the knowledge with others, to refer to a solution in future, to find a solution through the search engines.
  • A possibility to split, merge, rename, correct the questions and answers.
  • A possibility to subscribe to an other’s question and to be notified about the answers.
  • A possibility to improve an answer in future by others.

Magento 2 monthly support service