kassa-compleet-faq

Topic Replies Created
[Kassa Compleet] How does the «Cash on Delivery» payment option work? 2 February 23, 2017
[Kassa Compleet] How does the «Bank Transfer» payment option work? 2 February 23, 2017
[Kassa Compleet] Available payment options 3 February 23, 2017
[Kassa Compleet] Which payment options are available in the test mode? 2 February 23, 2017
[Kassa Compleet] When accepting credit and debit card payments, can I set a time limit in which the transaction must be actually carried out? 2 February 23, 2017
[Kassa Compleet] Can I reserve an item on a credit card without payment going through? 2 February 23, 2017
What do I need to have in order before accepting credit card payments through Kassa Compleet? 1 February 23, 2017
[Kassa Compleet] When do I see the ‘Credit card’ payment option? 1 February 23, 2017
[Kassa Compleet] What is the Payment Card Industry Data Security Standard (PCI DSS)? 1 February 23, 2017
[Kassa Compleet] What is a webhook? 1 February 23, 2017
[Kassa Compleet] What happens if the payment status of one of my orders changes? 1 February 23, 2017
[Kassa Compleet] What changes in my contract are permitted? 1 February 23, 2017
[Kassa Compleet] How are subscription costs charged? 1 February 23, 2017
What happens if the turnover from my webshop(s)s is lower than the Kassa Compleet costs? 1 February 23, 2017
[Kassa Compleet] What does the transaction status «New» mean? 1 February 23, 2017
[Kassa Compleet] What costs will be charged? 1 February 23, 2017
[Kassa Compleet] What does the transaction status «Cancelled» mean? 1 February 23, 2017
[Kassa Compleet] A customer has submitted a chargeback claim, what do I need to do? 1 February 23, 2017
[Kassa Compleet] A customer has submitted a chargeback claim but I did not provide the information requested by ING within sixteen days. What happens now? 1 February 23, 2017
[Kassa Compleet] How long does it take for my contract to be activated? 1 February 23, 2017
Will other payment options be added to Kassa Compleet? 1 February 23, 2017
[Kassa Compleet] How are payment option costs charged? 1 February 23, 2017
[Kassa Compleet] How do I turn payment options on or off for carrying out test transactions? 1 February 23, 2017
I wish to terminate one of the payment methods in Kassa Compleet. How do I do this? 1 February 23, 2017
Are there differences in price between the payment options within Kassa Compleet and the individual products? 1 February 23, 2017
[Kassa Compleet] When applying to accept credit and debit card payments, can I choose which payment methods I wish to provide? 1 February 23, 2017
I have an iDEAL contract with ING. Can I use this for Kassa Compleet? 1 February 23, 2017
How is an iDEAL transaction via Kassa Compleet described on my customer’s bank statement? 1 February 23, 2017
I want to provide iDEAL only in my webshop. Would a Kassa Compleet subscription be better, or should I apply for an iDEAL-only subscription? 1 February 23, 2017
[Kassa Compleet] What is a chargeback? 1 February 23, 2017