Placing an order…
We will refund it later.
Paying the order through the 2Checkout gateway
The order is placed and paid.
Let’s review the order in the customer’s account…
A customer can see the payment method he used to pay
Let’s review the order in the Magento 2 backend.
Let’s review the order in the linked 2Checkout account.
Now, we will partially refund the order from the Magento 2 backend.
Opening the order’s invoice…
Creating a credit memo for the invoice…
We will make a partial refund, so we are choosing the items and quantities to refund.
We will not refund the shipping rate, and we will add 3.3% refund fee.
Submitting the credit memo.
The refund transaction will be executed instantly.
The refund is done.
Let’s review the refund in the 2Checkout account.
The refund’s amount is $128.13.
Let’s check this value in the Magento 2 backend.
It is the same here.
The Magento 2 credit memo ID is added to the comments.
The refund is recorded in the order’s transaction list.
The refund is also recorded in the order’s comments history.
The credit memo is stored, you can check it later.
Let’s review the order in the customer’ account again.
The «Refunds» tab has been added.