CAPTIONS
0:00:03
Placing an order…
We will refund it later.
0:00:14
Paying the order through the 2Checkout gateway
0:00:19
The order is placed and paid.
0:00:20
Let’s review the order in the customer’s account…
0:00:26
A customer can see the payment method he used to pay
0:00:28
Let’s review the order in the Magento 2 backend.
0:00:56
Let’s review the order in the linked 2Checkout account.
0:01:14
Now, we will partially refund the order from the Magento 2 backend.
0:01:17
Opening the order’s invoice…
0:01:27
Creating a credit memo for the invoice…
0:01:32
We will make a partial refund, so we are choosing the items and quantities to refund.
0:01:52
We will not refund the shipping rate, and we will add 3.3% refund fee.
0:02:07
Submitting the credit memo.
The refund transaction will be executed instantly.
0:02:12
The refund is done.
0:02:15
Let’s review the refund in the 2Checkout account.
0:02:21
The refund’s amount is $128.13.
Let’s check this value in the Magento 2 backend.
0:02:28
It is the same here.
0:02:42
The Magento 2 credit memo ID is added to the comments.
0:02:47
The refund is recorded in the order’s transaction list.
0:02:52
The refund is also recorded in the order’s comments history.
0:02:57
The credit memo is stored, you can check it later.
0:03:06
Let’s review the order in the customer’ account again.
0:03:10
The «Refunds» tab has been added.