[2Checkout] Video 2. Partially refund a payment from the Magento side

CAPTIONS

0:00:03
Placing an order…
We will refund it later.

0:00:14
Paying the order through the 2Checkout gateway

0:00:19
The order is placed and paid.

0:00:20
Let’s review the order in the customer’s account…

0:00:26
A customer can see the payment method he used to pay

0:00:28
Let’s review the order in the Magento 2 backend.

0:00:56
Let’s review the order in the linked 2Checkout account.

0:01:14
Now, we will partially refund the order from the Magento 2 backend.

0:01:17
Opening the order’s invoice…

0:01:27
Creating a credit memo for the invoice…

0:01:32
We will make a partial refund, so we are choosing the items and quantities to refund.

0:01:52
We will not refund the shipping rate, and we will add 3.3% refund fee.

0:02:07
Submitting the credit memo.
The refund transaction will be executed instantly.

0:02:12
The refund is done.

0:02:15
Let’s review the refund in the 2Checkout account.

0:02:21
The refund’s amount is $128.13.
Let’s check this value in the Magento 2 backend.

0:02:28
It is the same here.

0:02:42
The Magento 2 credit memo ID is added to the comments.

0:02:47
The refund is recorded in the order’s transaction list.

0:02:52
The refund is also recorded in the order’s comments history.

0:02:57
The credit memo is stored, you can check it later.

0:03:06
Let’s review the order in the customer’ account again.

0:03:10
The «Refunds» tab has been added.

See also: