How to get technical support from CyberSource?

Step 1

Login to the Business Center.

Step 2

Select the «Support Center» item from the left menu:

Step 3

You will be redirected to CyberSource Support Center.
Press the «Create eTicket» button to ask your question:

Response time

CyberSource’s response time is usually 3 days (no matter whether the days are working days or holidays)