[allPay] An order has the «Pending» status after it is paid

order-state-pending-payment
歐付寶-allpay
order-state
payment

(Lin) #1

New problem…

  1. when order use allpay and paid done, order status still pending…don’t have auto change status
  2. In backend the order Allpay Payment Option always show Not selected yet

[allPay] «CheckMacValue» error on a payment attempt
(Dmitry Fedyuk) #2

What payment submethod did you use?


(Lin) #3

I just test Credit and TopUpUsed both same problem


(Dmitry Fedyuk) #4

Your site does not work:


(Lin) #5

Please try again


(Dmitry Fedyuk) #6

It does not work, the same error message:


(Dmitry Fedyuk) #7

The cause of the problem is that allPay does not send payment confirmations to your store accordind to the ReturnURL request parameter.
You should address this issue to the allPay support.
An example of unconfirmed request:

"MerchantTradeNo": "RP20161220000140",
"Desc_1": "RPCAKE",
"ChoosePayment": "Credit",
"ChooseSubPayment": "",
"ClientBackURL": "https://www.rpcake.com/dfe-allpay/customerReturn/",
"ClientRedirectURL": "",
"CreditInstallment": 0,
"DeviceSource": "",
"EncryptType": 0,
"ExpireDate": 7,
"HoldTradeAMT": 0,
"IgnorePayment": "",
"InstallmentAmount": 0,
"InvoiceMark": "",
"ItemName": "法式原味千層 (2)",
"ItemURL": "https://www.rpcake.com/french-original-flavor-mille-crepe-cake.html",
"MerchantID": "2000132",
"MerchantTradeDate": "2016/12/20 10:37:23",
"NeedExtraPaidInfo": "Y",
"OrderResultURL": "https://www.rpcake.com/dfe-allpay/customerReturn/index/",
"PaymentInfoURL": "https://www.rpcake.com/dfe-allpay/offline/index/",
"PaymentType": "aio",
"PlatformID": "",
"Remark": "",
"ReturnURL": "https://www.rpcake.com/dfe-allpay/confirm/index/",
"TotalAmount": 1200,
"TradeDesc": "RPCAKE",
"CheckMacValue": "0C3EF62D3D63159B87C67EC3134D4000"

allPay should send a confirmation to the https://www.rpcake.com/dfe-allpay/confirm/index/ adress, but does not do so.
You can check it yourself again using the new logging feature of my «歐付寶 allPay» extension.
The issue could also be caused by a wrong settings of your store’s firewall (if you have it enabled).
Anyway, you should address the question to the allPay support.