Processing means wait for further action from your customer or for a reaction from your
customer’s bank:
- A sale transaction that takes place using the Bank Transfer option is given the status «Processing» when the transaction is waiting for the customer’s payment.
The transaction remains at «Processing» until the payment is actually received.
If the customer decides not to make a payment, then the transaction remains as «Processing» for thirty days;
- A sale transaction that takes place using the iDEAL or credit card option is given the status «Processing» when waiting for a response from the customer’s bank.
A request for authorisation has been sent out, but the response report has not yet been processed.
If this is working correctly, this is a typical interim status that is quickly followed by the next status.
In exceptional cases, a transaction can remain in this status for some time when using iDEAL.