If you send goods back after purchase, the return and refund process is the same as with other payment methods.
The merchant will refund the money back to your bank account.
Some of our merchants have set up a service for refunding money.
dmitry_fedyuk (Dmitry Fedyuk) #1
Are chargebacks possible with SOFORT?
Can I cancel a payment that I have made with SOFORT?
dmitry_fedyuk (Dmitry Fedyuk) #2