Magento Enterprise Cloud Edition bug: «The file "/composer.json" doesn't exist»

It’s not hard to understand, its just not a real answer. Magento says this:

Vidal Yesterday at 00:34
Hello Sam,

Unfortunately, the creator of the extension must determine the cause of the issue between Magento and the extension. The integration of any 3rd party application is the responsibility of the SI and/or the creator of the extension.

Best,
Vidal

Meanwhile we can’t even deploy Magento to the Cloud without removing Stripe our pay processor. And neither you or Magento seem to care.