This problem arises when one of the following is incorrect:
- chosen submission URL;
- character set in referrer page;
- character set in template page;
When sending transactions to the PostFinance payment page, please make sure that the correct meta tag is included.
Path:
/ncol/xxxx/orderstandard.asp
(where “xxxx” can be “test” or “prod”)
Meta tag:
meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"
If you wish to use the utf-8 character set instead of iso-8859-1, both the meta tag and the submission URL must be adjusted accordingly:
Path:
/ncol/xxxx/orderstandard_utf8.asp
(where “xxxx” can be “test” or “prod”)
Meta tag:
meta http-equiv="Content-Type" content="text/html; charset=utf-8"