[AlphaCommerceHub] Why a `SuccessURL` response to a PayPal payment does not contain any information about the buyer?

  • PayPal accepts disputes and claims from buyers.
  • PayPal freezes the whole payment amount while a dispute is investigated (it can take a month or even more).
  • PayPal resolves the most of claims to the benefit of buyers, not merchants.

So the PayPal buyer’s information is very important for a merchant to decide whether an order should be regarded / fulfilled at all, or it looks like a fraudulent or an unprofitable order.

Why an AlphaCommerceHub’s SuccessURL response to a PayPal payment does not contain any information about the buyer?
It contais only a token and a PayerID like:

token: EC-5P235520W1795473P
PayerID: 7EY65DU75L82G

A SuccessURL response to a PayPal payment.

I guess that the buyer information can be retrieved with the PaymentStatus transaction: developer.alphacommercehub.com.au/docs/paypal-october-2017#merchant-request-payment-status

But it is undocumented:

Yes, the buyer’s information can be retrieved by a PaymentStatus API request: see a PayPal’s PaymentStatus API request, and a response to it.