- PayPal accepts disputes and claims from buyers.
- PayPal freezes the whole payment amount while a dispute is investigated (it can take a month or even more).
- PayPal resolves the most of claims to the benefit of buyers, not merchants.
So the PayPal buyer’s information is very important for a merchant to decide whether an order should be regarded / fulfilled at all, or it looks like a fraudulent or an unprofitable order.
Why an AlphaCommerceHub’s SuccessURL
response to a PayPal payment does not contain any information about the buyer?
It contais only a token
and a PayerID
like:
token: EC-5P235520W1795473P
PayerID: 7EY65DU75L82G