CAPTIONS
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To preauthorize a payment and then manually capture or void it is much cheaper for you than to refund or, even more, to chargeback.
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You can choose a frontend payment action: «Authorize» or «Capture» separately for your new and returning customers.
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Let’s place an order.
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The extension allows the customer to reuse his previously used bank cards without re-entering its data again.
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The payment is preauthorized.
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Let’s review the order in the customer’s account.
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The order has the «Processing» status.
We will void the payment later, and the order will be closed automatically.
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The customer can see a masked information about the used bank card.
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Let’s review the order in the Magento 2 backend.
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The order has the «Processing» status.
We will void the payment later, and the order will be closed automatically.
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The «Transactions» tab contains a record about the preauthorization API request.
0:00:56
Let’s review the payment in the Paymill merchant account.
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The transaction (payment) has the «Authorized» status.
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There are 2 ways to void (reverse) a preauthorized transaction (payment): from the Magento side and from the Paymill side.
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In this video I will show you the first way.
The second way will be shown later in the next videos.
0:01:14
To void a preauthorized payment from the Magento side, just press the «Void» button on the backend order screen.
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The payment is voided. You do not to have to pay any transaction fee for a voiding (in contrast to refunds and especially chargebacks).
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The order now has the «Closed» status.
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Let’s review the order in the customer’s account again.
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The customer can see that the order is closed.
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Let’s review the payment in the Paymill merchant account again.
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The payment has the «Failed» status.
The term is ugly: really the payment is not failed, we could capture it, but decided to void it.
0:01:46
In the «Status code» row we see a better phrase: «Authorization has been voided».
0:01:56
The voiding API request and response are recorded on the «Transactions» tab in the Magento 2 backend.