It appears that the following is providing a 500 error:
https:/URL.com/setup/index.php/componentGrid/components
Which when loading in my browser gives the following:
An error occurred during execution; please try again later.
Additional information:
RuntimeException
File:
/chroot/home/yourbudd/URL.com/html/setup/src/Magento/Setup/Model/PackagesData.php:88
Message:
Couldn’t get available versions for package mage2pro/core
Stack trace:
#0 setup/src/Magento/Setup/Controller/ComponentGrid.php(98): Magento\Setup\Model\PackagesData->syncPackagesData()
#1 vendor/zendframework/zend-mvc/src/Controller/AbstractActionController.php(82): Magento\Setup\Controller\ComponentGrid->componentsAction()
#2 [internal function]: Zend\Mvc\Controller\AbstractActionController->onDispatch(Object(Zend\Mvc\MvcEvent))
#3 vendor/zendframework/zend-eventmanager/src/EventManager.php(444): call_user_func(Array, Object(Zend\Mvc\MvcEvent))
#4 vendor/zendframework/zend-eventmanager/src/EventManager.php(205): Zend\EventManager\EventManager->triggerListeners('dispatch', Object(Zend\Mvc\MvcEvent), Object(Closure))
#5 vendor/zendframework/zend-mvc/src/Controller/AbstractController.php(118): Zend\EventManager\EventManager->trigger('dispatch', Object(Zend\Mvc\MvcEvent), Object(Closure))
#6 vendor/zendframework/zend-mvc/src/DispatchListener.php(93): Zend\Mvc\Controller\AbstractController->dispatch(Object(Zend\Http\PhpEnvironment\Request), Object(Zend\Http\PhpEnvironment\Response))
#7 [internal function]: Zend\Mvc\DispatchListener->onDispatch(Object(Zend\Mvc\MvcEvent))
#8 vendor/zendframework/zend-eventmanager/src/EventManager.php(444): call_user_func(Array, Object(Zend\Mvc\MvcEvent))
#9 vendor/zendframework/zend-eventmanager/src/EventManager.php(205): Zend\EventManager\EventManager->triggerListeners('dispatch', Object(Zend\Mvc\MvcEvent), Object(Closure))
#10 vendor/zendframework/zend-mvc/src/Application.php(314): Zend\EventManager\EventManager->trigger('dispatch', Object(Zend\Mvc\MvcEvent), Object(Closure))
#11 setup/index.php(31): Zend\Mvc\Application->run()
#12 {main}
This is what support wrote back:
I noted a similar issue occurring with a client recently, I am not certain how definitively the situations parallel, but they were having the same issue which was caused by an extension they had previously attempted to have removed, in your case it would be mage2pro/core if you had previously attempted to remove it. In their situation they were unable to have the file be detected by Magento, similar to what is occurring here with the " Couldn’t get available versions for package mage2pro/core " message. They were able to remove the package once changing the “case of the the name” of the extension. I assume adjusting the case may be the solution to getting the extension recognized in your situation as well, however, I am not certain where exactly this was done, though it may be the hint your team needs to get the issue resolved.
I have completed this solution as it was the solution to a similar problem, but didn’t work for me.
Thanks