The table below summarises the possible statuses of the payments.
Statuses in 1 digit are ‘normal’ statuses:
- 0 or 1 means the payment entry was not completed either because it is still underway or because interrupted or because a validation error prevented from confirming. If the cause is a validation error, an additional error code (*) (NCERROR) identifies the error.
- 2 means the acquirer did not authorise the payment.
- 5 means the acquirer authorised the payment.
- 9 means the payment was captured.
Statuses in 2 digits corresponds either to ‘intermediary’ situations or to abnormal events.
When the second digit is:
- 1, this means the payment processing is on hold.
- 2, this means an error occurred during the communication with the acquirer. The result is therefore not determined. You must therefore call the acquirer’s helpdesk to find out the actual result of this transaction.
- 3, this means the payment processing (capture or cancellation) was refused by the acquirer whilst the payment had been authorised beforehand. It can be due to a technical error or to the expiration of the autorisation. You must therefore call the acquirer’s helpdesk to find out the actual result of this transaction.
| Statuses | Explanations |
|---|---|
| 0 | Invalid or incomplete |
| 1 | Cancelled by customer |
| 2 | Authorisation declined |
| 4 | Order stored |
| 40 | Stored waiting external result |
| 41 | Waiting for client payment |
| 46 | Waiting authentication |
| 5 | Authorised |
| 50 | Authorized waiting external result |
| 51 | Authorisation waiting |
| 52 | Authorisation not known |
| 55 | Standby |
| 56 | OK with scheduled payments |
| 57 | Not OK with scheduled payments |
| 59 | Authoris. to be requested manually |
| 6 | Authorised and cancelled |
| 61 | Author. deletion waiting |
| 62 | Author. deletion uncertain |
| 63 | Author. deletion refused |
| 64 | Authorised and cancelled |
| 7 | Payment deleted |
| 71 | Payment deletion pending |
| 72 | Payment deletion uncertain |
| 73 | Payment deletion refused |
| 74 | Payment deleted |
| 75 | Deletion handled by merchant |
| 8 | Refund |
| 81 | Refund pending |
| 82 | Refund uncertain |
| 83 | Refund refused |
| 84 | Refund |
| 85 | Refund handled by merchant |
| 9 | Payment requested |
| 91 | Payment processing |
| 92 | Payment uncertain |
| 93 | Payment refused |
| 94 | Refund declined by the acquirer |
| 95 | Payment handled by merchant |
| 96 | Refund reversed |
| 99 | Being processed |
https://e-payment-postfinance.v-psp.com/en/en/guides/user%20guides/statuses-and-errors